Standards of hotels in Brazil
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December 12th, 2009
Anyone who stays in the Copacabana Palace in Rio or the Hilton in São Paulo knows that those are five star hotels. But how about the other less known hotels?
Today, there are not official standards to rank hotels by quality of services, comfort levels, prices, etc. Classifications mentioned by the hotels or travel agencies are usually self-attributed.
The Minister of Tourism has just announced a project to establish norms and standards for the hotels in Brazil. Among the actions of the project, are included: creation of a reference hotel, against which other hotels may be compared; creation of a seal of quality; creation of a matrix of references, which shall be used to categorize hotels.
This matrix will separate hotels in classes (resorts, inns, ranch hotels, jungle hotels, historic, urban, bed and breakfast) and categories, (from one to five stars). The classification and categorization, as well as the issuing of seals of quality, will be made by Inmetro, the Brazilian Institute of Weights and Measures (see notice).
The General Law of Tourism, passed in 2008, already provided for a kind of standardization of tourism services. Among other measures, the law determined that all travel related establishments should be profiled and classified by the Government.
So far, little of the law was implemented though. It is the expected influx of (demanding) international tourists during the World Cup 2014 which is moving the Brazilian government to improve the quality of hotels in Brazil.