OI, worst Brazilian telecom company, to sponsor the World Cup 2014

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March 24th, 2010

Yesterday, FIFA announced that Brazilian corporation OI will be World Sponsor of the World Cup 2014 (the word Oi means “Hi” in Portuguese).

So, besides having stadium works behind schedule, airports not readypoor transportation infrastructure (and new projects also delayed), now FIFA will partner with the worst  telecommunication company in Brazil to provide the communications infrastructure of the World Cup 2014.

The sound of the word FIASCO is growing louder and louder.

As FIFA said, Oi is the largest telecommunications company in Brazil. But there are many other facts that FIFA didn’t comment on; this post will direct to a few sources in the internet which talk about Oi; from this point below, personal opinions were avoided.

Oi is the new name (changed a few years ago) of Telemar (at the time of this writing, www.telemar.com.br redirected to www.novaoi.com.br).

Telemar was a consortium created to participate in the privatization process in 1998. There were several accusations of corruption in the participation of Telemar (a detailed report is here); there are voice recordings of high staff Governments indicating that the selection of bidders was biased, and that pension funds and BNDES funds (public money) were used to favor certain competitors and unfavor others (by the way, Telemar won the bidding process for one of the areas with an overprice of only 1% above the minimum bid; the winners of the other privatization areas had to pay overprices of 64%, 47% and 6% – read more about Telemar and bribes).

Today, the man behind Oi is Daniel Dantas, banker, owner of Opportunity (who, at the time of the privatization process, was involved with consortium Brasil Telecom).

Mr. Dantas appeared on the news several times in the past few years, such as (among others that I won’t remember) having spied on competitors, having spied members of the Government; having ‘business disagreements’ with Citicorp.

In 2005, news came out that Telemar had businesses with Lulinha, son of President Lula. Formerly, Lulinha worked in a Zoo, being paid barely above minimum wage; after his father was elected President, Lulinha started an obscure TV program, that few people cared about; Telemar paid R$ 5 millions to sponsor that program, and Lulinha became millionaire.
In 2008, Telemar wanted to buy Brasil Telecom (other of the winning bidders in the privatization process). This was against the law, because would result in too high concentration of the market. Just at the right time, however, Brazilian regulatory agency Anatel changed the legislation and allowed the purchase.
Brazilian news sites are full of notes about the coincidences involving Dantas, Oi, José Dirceu, Anatel, Lulinha, etc.

Dantas was arrested on July 8th 2008. Dantas threatened to open his mouth and talk about Senators, Deputies, judges. On July 9th, Dantas is released. On July 10th, Dantas is arrested again. And on July 11th, Dantas was released again.
The orders to arrest Dantas were issued by a First Instance Judge, Fausto Martin de Sanctis; the orders to release him were issued by a Justice of the Supreme Court, Gilmar Dantas.
On July15th 2008, Humberto Braz,  the lieutenant of Dantas, was arrested, charged of trying to bribe (US$ 1 million) a Federal Agent, so that the agent would exclude Dantas and his sister from criminal investigations. In conversations recorded by the Police with Judicial authorization, Mr. Braz says to the Agent that “Daniel Dantas is worried only about what’s happening today. Up there, what’s going to happen there (in the Superior Courts), he doesn’t care. In the STF (the Supreme Constitucional Court) and in the STJ (the Supreme Law Court), he won’t have any problem”.
Today, Dantas is free, and the criminal process against him is still in the Courts; Brazilian news sites are full of notes about the process.

After purchasing Brasil Telecom, Oi became an even bigger company. But clients became more and more unhappy with the services. A survey in google for oi telemar procon (Procon is the Consumers Defense Agency) returns 200,000 pages. Oi is constant presence in the list of most complained about companies in Brazil (notice: among all companies, not only telecom companies); reclameaqui.com.br, a site about complaints, has thousands of records against Oi.

Update, April 10th 2010. Yesterday, April 9th, newspaper O Globo published a short note informing that the Brazilian Government was considering to contract Oi to manage the National Bandwidth Plan. The note sparked more than a 100 comments, almost unanimously attacking Oi; comments were on the line of “Oi is dishonest, Oi doesn’t deliver the bandwidth I paid for, Oi is an expensive monopolist, my bandwidth internet hasn’t been working for days, Oi is the worst telecom company in Brazil, I had to bribe Oi employees to have my bandwidth installed” and so on. Definitely, Oi is  not the most popular corporation in Brazil.

This is the company that FIFA is partnering with.

5 Responses to “OI, worst Brazilian telecom company, to sponsor the World Cup 2014”

  1. Saulo Says:

    I’m certain that you are wrong. If you don’t know about the company, shut up your mouth. Daniel Dantas wasn’t behind the Telemar, but BrT.( the company that Oi bought last year… ) I know that you are a very very very smart… and much more IDIOT! So, if you want write shits in net, put it about your country, your family, your politicians, or about some thing that you really know the subject. Its clear that you don’t know about the Brazil, about the telecomunication rules or market and about the goverment strategies.

  2. Citizen Says:

    I’m not here to defend the company, but the arguments above are ridiculous. Oi is the largest telecommunications company in Brazil, the only one not controlled by international companies. I can assure that the other companies are not “clean” like this article make you think. If you look only this side, sorry. I can look this way a company from Brazil working for Brazil.

  3. brasil Says:

    Stating that Oi is a good company just because it’s the largest telecommunication company in Brasil , well that is just rediculous…
    Oi is the worst company in Brazil, just look at the figures at procon, it’s self explaining… (and that doesn’t even include people who will never file a claim)
    They have the worst customer service, last night when my internet connection went down for one more time, the lady told me that my computer was broken and it wasn’t there internet connection… Well that is just brilliant service!

    Remember when they came out with the so called 3G service, were is it now… they couldn’t deliver what they promised! If you buy today a package of 600k you may be lucky if you reach 300.

    Oi is trying to take over the market but they have still have to go a long way before they can deliver what they promised!
    There is no harm to get foreign help and techniques to deliver a perfect service, but that’s the problem with Brazil, they are so afraid to be overun by foreign companies that they run behind on modern techniques and services.

    Look at the phone service in Brasil, in witch country you need to call a 21,31,… to call to another state?? Answer: easy, let’s make more money of the back of the customer!

    And yes i’m from Brasil so i know what i’m talking about!

  4. World Cup Brazil 2014 » Blog Archive » World Cup 2014: current status Says:

    [...] bullet train between Rio and Sao Paulo will not be ready for 2014. Oi Telecom was contracted to provide telecom infrastructure. Very little else has been done regarding [...]

  5. World Cup Brazil 2014 » Blog Archive » Investments in TI and Telecom for the World Cup 2014 Says:

    [...] Vivo, the other major operators of telecom in Brazil are Oi Telecom (the biggest one, if we include fixed and mobile lines, but nonetheless the worst company of all), [...]

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