How much FIFA pays to volunteers who work in the World Cup
Monday, September 27th, 2010Several people have been coming to this website looking for information about volunteer work in the World Cup 2014; unfortunately, there is little to be said (when applications will start, what criteria will be used, which skills will be demanded, etc), because neither FIFA nor the Brazilian Local Committee have published any information about the topic yet.
However, it may be of interest for potential volunteer to read this post about the experiences of Lilian Oliveria, a Brazilian architect who worked as a volunteer in the FIFA World Cup 2010. According to her, there was a lack organization in planning and executing the work of volunteers.
Lilian starts by informing that FIFA sends a Letter to International Volunteers, which would be a kind of contract between FIFA, the volunteers and the Local Committee. The image below shows a piece of such Letter.
According to this part of the Letter, all international volunteers would receive an uniform. “The Programme request you to please adherence to the uniform policy as it is imperative. The Policy will be available in the Volunteer Training Manual.”
According to the Brazilian volunteer, because of the lack of organization of the World Cup 2010, some volunteers didn’t receive a complete set of uniforms; besides, none of the volunteers received gloves, despite the intense cold.
Matters were even worse when it comes to the payment of the compensation. The Letter stated that international volunteers would receive an stipend of RSA 100 per day on duty, to be paid at the end of the event; that amount converts to about US$ 15 or € 11.
However, until September 24th, more than two months after the end of the World Cup 2010, Lilian had not received her payment.
Some volunteers were paid still in South Africa, but the payment method varied according to the location (some were paid by debit card, some had direct deposits, some were paid in cash). Those who were paid in Johannesburg complained that they were deducted income tax (even though the law determines events related to the World Cup should not be taxed). Some people also complained that even the food was charged.
Lilian informs that not even the Certificate of Participation had been sent; according to the Organization, “certificates had already been posted”.



